Satisfaction Guaranteed: Great care has been taken in selecting and developing the items included in your cart. We at Tony Chachere’s want you, our loyal customer, to be completely satisfied with your purchase. If for any reason you are not completely satisfied, you may return the item(s). We will cheerfully issue an exchange, full refund or credit to your account (excluding shipping charges)- whichever you prefer. That is our unconditional guarantee to you!